Your go-to source for valuable information, tips, and tools to help your CoE succeed.

September 9, 2024

Establish a Center of Excellence

Establishing a Technology Center of Excellence (CoE) empowers organizations to drive innovation, streamline operations, and achieve strategic goals by centralizing expertise and fostering continuous improvement. This article outlines the key components—people, process, and technology—and provides a structured approach for building and effectively managing a successful CoE. Through clear vision, robust governance, and best practices, a CoE can deliver substantial value and competitive advantage.

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September 9, 2024

Strategic Planning and Roadmapping for the CoE

This article provides a comprehensive guide to strategic planning and roadmapping for a Center of Excellence (CoE) in technology. It covers four key areas: creating a technology vision and strategy, developing a technology roadmap, employing prioritization techniques, and implementing best practices in resource allocation....

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September 9, 2024

Innovation and Emerging Technologies for the CoE

Explore how enterprises can harness emerging technologies and innovation management to stay competitive. By identifying trends, cultivating a culture of creativity, and implementing a structured innovation pipeline, organizations can effectively turn new ideas into actionable solutions that drive growth and success.

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September 9, 2024

Change Management and Adoption Strategies for the CoE

Explores the critical strategies for managing organizational change, ensuring user adoption, and overcoming resistance when introducing new technologies in an enterprise setting. By focusing on effective communication, tailored training, and continuous support, organizations can successfully navigate the complexities of technological transitions, promoting a culture of adaptability and long-term success.

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September 9, 2024

Performance Measurement in a Technology Center of Excellence

Explore the essential strategies for ensuring the success of a technology CoE through performance measurement and optimization. By focusing on KPIs, continuous improvement processes, benchmarking, and adopting industry best practices, a CoE can consistently deliver value and maintain its competitive edge.

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September 9, 2024

Risk Management and Compliance for the CoE

This post explores the essential components of a comprehensive risk management and compliance strategy for organizations, covering key areas such as technology risk assessment, compliance with regulatory standards, cybersecurity best practices, and disaster recovery and business continuity planning. By adopting proactive measures in these areas, businesses can...

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May 3, 2024

Understanding the Shared Responsibility Model in Heroku Enterprise

The shared responsibility model is a framework that defines the security obligations of the cloud service provider and the customer. It outlines who is responsible for various aspects of security, such as infrastructure, data, and access control.

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April 8, 2024

Unlocking the Power of Multiple Salesforce Instances: How Enterprises Benefit from a Multi-Instance Strategy

As enterprises grapple with the growing complexity of their Salesforce implementations, many are turning to a multi-instance strategy to unlock new benefits and drive long-term success. By leveraging multiple Salesforce instances, organizations can better manage the challenges of mergers and acquisitions, enable greater departmental autonomy and customization, ensure data security and regulatory compliance, and optimize performance and scalability. While managing multiple instances can be complex, with careful planning and strong governance, enterprises can position themselves to maximize the value of their Salesforce investments and adapt to the evolving needs of their business.

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April 8, 2024

Maximizing Tableau Efficiency: A How-To Guide for Admins

The article provides a comprehensive guide for administrators on how to maximize Tableau's efficiency, a powerful data visualization tool. It offers actionable strategies such as efficient data management, correct use of Level of Detail (LOD) expressions, extracting data instead of live connections, leveraging Tableau Server, fine-tuning server parameters, replicating and aggregating large data sources, and using appropriate visualizations. The article emphasizes that enhancing Tableau's efficiency is not just about tuning the software but also about proper data management within the tool.

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April 8, 2024

Mastering Tableau: A Comprehensive Guide for Admins

The article serves as a comprehensive guide for administrators mastering Tableau, a data visualization tool. It provides tips on effective data management, customization, automation, optimization of dashboards and collaboration. The guide also highlights the importance of balancing data visualization quality with the tool's performance, regular training to stay abreast of updates, understanding user perspectives, and adopting security measures.

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April 8, 2024

Why Analytics and Reporting are Crucial for Salesforce Users

This article is a comprehensive guide to understanding and utilizing analytics and reporting in Salesforce. It covers the importance of data in today's business world, the different types of reports and dashboards available, and best practices for data management. It also explores how analytics and reporting can benefit sales, marketing, and customer satisfaction, and provides tips for maximizing their value.

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April 8, 2024

The Ultimate Analytics and Reporting Checklist for Salesforce Users

This article provides a comprehensive guide for Salesforce users on how to effectively utilize the Analytics and Reporting capabilities of the platform. It covers the importance of data, utilizing standard and custom reports, leveraging dashboards and the Analytics Cloud, integrating external data, and best practices for data management and user adoption. Staying up-to-date with new features is also emphasized to ensure the success of businesses using Salesforce.

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April 8, 2024

Accelerating Growth with Analytics and Reporting in Salesforce

This article discusses the importance of analytics and reporting in Salesforce for businesses looking to accelerate their growth. It covers the various features and tools available in Salesforce for data analysis, customization, and visualization, as well as best practices for data management and collaboration. By utilizing these tools effectively, businesses can gain valuable insights and make data-driven decisions to drive success.

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April 5, 2024

Top 10 Tableau Best Practices for Understanding Your Data

The article outlines the top 10 best practices for utilizing Tableau, a leading data visualization tool critical to business intelligence. These practices include understanding the software, optimizing its performance, efficient data management, ensuring security, conducting regular upgrades and audits, offering training and support, and employing advanced features. Proactive problem-solving is also recommended to minimize disruptions and ensure optimal efficiency.

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April 5, 2024

Tips and Tricks for Mastering Tableau as an Admin

The article provides a comprehensive guide for Tableau admins detailing their roles, essential capabilities, and best practices for managing the Tableau server effectively. Tips include setting up the server correctly, maintaining efficient data management practices, and having a robust disaster recovery plan. The post also emphasizes the importance of regular training, software upgrades, and the need for proficient management of content and server performance.

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April 5, 2024

Mastering Privacy Settings on Salesforce

This article discusses the importance of understanding and mastering the privacy settings on Salesforce, a widely used customer relationship management platform. It covers the different levels of access control, including organization-wide defaults, profiles, and permission sets, and provides best practices for effectively managing them to protect sensitive data.

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